Order Support & Reconciliation

We’re deeply sorry for any disappointment you’ve experienced. Thank you for your patience, your grace, and for giving us the chance to make things right.

*First name

*Last name

*Email

Order Number (If you have it)

*What went wrong with your order? (Please select all that apply)

I never received my order

I received the wrong item

I was charged but never got a confirmation

I reached out but didn't get a response

Other

*How can we earn you back or keep you as a customer?

Gift Card/Discount Code for full order amount

I'd prefer a replacement

I'm open to either

I just wanted to share feedback- no action needed.

Other

Is there anything else you'd like to share?

Would you like to join our early access list for our relaunch + reconciliation drop?

Yes

We're creating something special to that those who stood by us.

Do you see you see a path forward together?

Yes

Will you remain or come back as a customer?

We'll follow up within 5-7 business days. Thank you for giving us the opportunity to restore your trust.

Join our mailing list

Email*

I want to subscribe to your mailing list.

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